Terms &
Conditions

• Legal entity: STRYXX - FZCO (trading as Unproven)
• Registration No.: 79133
• Registered in: Dubai, United Arab Emirates
• Email: coach@joinunproven.com
• Website: joinunproven.com

These Terms & Conditions apply to all services provided by STRYXX - FZCO under the Unproven brand. By booking, purchasing or participating in any service, you agree to these terms.

Unproven provides:

• The Operator — a six month coaching programme, sold by application only. What it includes is set out on joinunproven.com/operator and in the Coaching Agreement you sign before the programme starts.
• Individual in-person personal training sessions, sold separately.

Where these terms and a signed Coaching Agreement say different things about The Operator, the signed Coaching Agreement applies.

In-person sessions take place at:

• TRAIN Strength & Fitness – Al Quoz
• TRAIN Strength & Fitness – Dubai Mall

A gym day pass is included with every in-person session you book. A gym membership is never included. In-person sessions are not part of The Operator and are bought separately.

• Unproven does not provide medical advice
• Services do not replace a doctor or specialist
• You train and follow advice at your own risk
• Always consult a professional if in doubt

You are responsible for:

• Your own health and safety
• Performing exercises correctly
• Following guidance provided
• Informing us of injuries or medical conditions
• Stopping training if you experience pain

• The Operator is USD 6,000 for the full six months. That is a founding rate for the first ten clients. After that the price is USD 7,500.
• In-person personal training sessions are AED 500 each, bought separately from The Operator.
• Prices are quoted in AED. Payment is processed in USD at the rate that applies on the day you pay, because that is the only currency our payment processor supports. The USD amount shown at checkout is what is charged to your card.
• Payment is made in advance. Nothing starts before payment is confirmed.
• You can pay in full, or in two payments of USD 3,000. The second payment is due three months after the start date. Any other payment plan is only available where it has been agreed in writing before the programme starts.

In-person sessions you have booked:

• Cancel at least 24 hours in advance to move the session at no cost.
• Late cancellations are charged in full.

If the coach has to move a session, it is rescheduled at no cost to you and nothing is forfeited.

• If you do not show up for a session, it counts as used.
• No rescheduling and no refund for a no-show.
• Repeated no-shows may end the programme under the Termination clause below, with no refund.

Payments are non-refundable, with one exception: The Operator comes with a refund guarantee, and every client signs a Coaching Agreement setting out exactly how it works before the programme starts.

In short: the specific, measurable result is agreed in writing before you start. If you meet every obligation in that agreement for the full six months and do not reach that result, you get the full fee back. If you fall short of those obligations, submit false or backdated data, or end the programme early, the guarantee does not apply.

The signed Coaching Agreement is what decides any refund claim. Nothing on this page limits it.

Where online coaching is included:

• Delivered via WhatsApp, email or coaching platforms
• Content may be updated or adjusted based on progress
• Results depend on client effort, consistency and lifestyle

Results depend on effort, consistency and where you start from. Timeframes shown on this website belong to named clients and describe what they achieved. They are examples of what is possible, not a promise of what you will achieve.

The refund guarantee for The Operator is real and is set out in the Coaching Agreement you sign before starting. It is tied to one specific result agreed in writing, and to your side of that agreement.

All materials remain property of STRYXX - FZCO including training plans, nutrition plans and content. You may not share, resell or copy any materials provided.

STRYXX - FZCO is not liable for injuries, damages or indirect losses. You train entirely at your own risk. Maximum liability is limited to the amount paid for the relevant service.

By participating in any personal training session, you confirm that:

• You are physically able to participate in exercise
• You have no medical condition that prevents training, or you have consulted a medical professional
• You understand that exercise involves risks including injury, illness or in rare cases serious complications
• You participate voluntarily and entirely at your own risk
• You release STRYXX - FZCO and the Unproven brand from any liability related to physical training sessions

Unproven may use photos, videos and results for marketing purposes, only with your explicit consent.

Unproven may refuse or terminate services in case of misconduct, non-payment or unsafe behavior.

Unproven may cancel or reschedule sessions due to circumstances outside our control.

These terms may be updated at any time. The latest version on this page is always leading.

These terms are governed by the laws of the United Arab Emirates. Disputes shall be resolved within the jurisdiction of Dubai courts.